Operations
Dynamics 365 Operations, powered by AI and real-time analytics, empowers you to optimize every aspect of your supply chain—from planning and production to inventory, warehousing, and transportation. With intelligent forecasting, automated workflows, and predictive insights, you can reduce waste, prevent stock-outs, and minimize downtime—driving greater efficiency and profitability.
AI-driven quality control tools help track and resolve product issues faster, while enhanced data visibility improves vendor collaboration and streamlines your manufacturing and logistics operations.
Dynamics 365 Operations: Covers Engineering, Manufacturing, Supply Chain Management, Warehousing, and Distribution.
Make the shift from reactive management to proactive, AI-enabled decision-making.
End-to-end assistance powered by intelligent monitoring, predictive maintenance, and expert guidance
Consulting Services
Connect with our experts to assess your current workflows using AI-driven analysis and process intelligence. We help identify optimization opportunities; recommend the right Microsoft solutions enhanced with AI capabilities, provide tailored demos, and design a strategic, future-ready roadmap for seamless implementation.
Development
We specialize in intelligent, tailor-made customizations aligned with your unique business needs. Using AI-driven development frameworks, we design smart middleware applications that seamlessly integrate with D365 APIs—reducing licensing costs and enabling real-time, secure data exchange with third-party systems for a more connected and efficient ecosystem.
Implementation
We deliver end-to-end implementation services—including Infrastructure Setup (On-prem/Cloud), Installation, Configuration, Customization, and Smart Integrations. Our approach leverages AI-enhanced automation for faster deployment and reduced errors. Role-based, adaptive training ensures high user adoption, and our commitment doesn’t stop at go-live—we provide continuous, intelligent support to keep your systems optimized and evolving.
Integrations
Whether you’re working with industry-specific applications or managing large-scale data systems, we use AI-powered connectors and intelligent workflows to integrate them seamlessly with your Dynamics 365 solution. From SharePoint and CRM to third-party portals and legacy applications, we ensure secure, scalable, and future-ready integrations that unify your digital ecosystem.
Upgrade / Migration
We perform a comprehensive, AI-assisted analysis of your existing NAV or GP environment—covering databases, code, customizations, integrations, and third-party add-ons. Our intelligent migration approach includes streamlined Implementation, Smart Configuration, Scalable Development, Seamless Deployment, Adaptive Training, and proactive Post-Go-Live support—ensuring a smooth transition to the modern Dynamics 365 platform.
Maintenance and Support
At CogentNext, we combine expert problem-solving with AI-powered diagnostics and predictive monitoring to resolve even the most complex challenges—quickly and efficiently. Working closely with Microsoft, our skilled support consultants leverage intelligent tools and deep experience to minimize downtime, proactively address issues, and keep your business running smoothly around the clock.
Why CogentNext for Dynamics 365?
AI-First, Process-Oriented Approach – Accelerate planning and implementation with intelligent process mapping
Certified Experts – 15+ years of hands-on ERP/CRM implementation experience across industries
Complex Customization Mastery – Proven success with heavily customized, enterprise-scale systems
Smart Add-On Strategy – Leverage AI-ready third-party vertical solutions for cost-effective, scalable customization
Flexible Delivery Model – Hybrid engagement options tailored to your business needs and digital transformation goals